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Automatic Available vs Automatic Work

Sat, 05 Aug 2006 05:21:03 +0000
Automatic Work setting is at the CSQ level (Or at Agent Based Routing settings level) (Default Disabled).
Automatic Available setting is available for each agent. (Default Enabled)
Default settings make the agent go to Ready status immediately.
Automatic Work Settings override Automatic available setting set at agent level, when Automatic work is enabled.  No matter what the Automatic ...]

PPP Virtual template and Frame-relay

Wed, 30 Aug 2006 06:31:41 +0000
To configure a virtual template for MLP LFI on a frame-relay subinterface, you have to remove the DLCI configured under that subinterface first before reapplying it back with the ppp keyword.
int s0/0
no frame-relay interface-dlci 30
 frame-relay interface-dlci 30 ppp virtual-template 1
Apply any LLQ, IP settings, ppp configs under the virtual template interface.
...]

Keep Conference in CME

Sun, 16 Jul 2006 23:05:53 +0000
By default if conference initiator hangs up the call, the conference is terminated.
To keep the conference parties connected when the conference initator leaves, configure under the  ephone “keep-conference“. When the initiator hangsup the remaining parties stay connected. If he uses the end-call soft key, the conference is terminated.
To keep the conference parties connected when the ...]

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